Delivery

Delivery Options

We have a vast variety of suppliers, carefully selected from within the UK, Europe and around the World, all with unparalleled online pricing and their own range of shipping time frames. To make it easier for our customers we have split our products into 2 categories - The Gift Project Exclusive Labelled and then products Non-The Gift Project Exclusive Labelled.

The Gift Project Exclusive Labelled 

These are products mainly sourced within the UK, Europe and some stocked in our own warehouse. With these products we can offer express delivery and stand delivery of 3-5 working days. 

UK Next Day Delivery - £6.99
UK Next Day Delivery (Before 12) - £10.99
UK Standard Delivery - £3.99 

Europe Standard Delivery - £5.99
Europe Next Day Delivery - £19.99 

Rest Of The World Delivery - £7.99
Express ROW Shipping (1-3 days) - £24.99 

Non The Gift Project Exclusive Labelled

These products have been carefully picked through suppliers outside of the UK and Europe and to have unparalleled online pricing we publish a lead time of between 1-4 weeks. 

Standard Delivery - £3.99

Europe Delivery:

Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
Belarus Gibraltar (EU) Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro Turkmenistan
Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia (EU) Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU) United Kingdom
Czech Republic (EU) Kosovo Romania (EU)


We aim for all orders to be dispatched the same day if you order before 1pm, however during seasonal peaks please allow up to 2 working days for your delivery. If you require any further information on this please contact our Customer Care team. 

The Process:

Once your order has been successfully completed and is ready to be sent you will receive an email from us confirming the successful dispatch of your parcel(s) including all tracking information. 

If you select our Next Day service, our courier will then contact you via email and SMS text message (if mobile number has been provided) to confirm your 1 hour delivery window. Please note that this service is only available to UK mainland customers.

If there is no response when the courier tries to deliver your parcel, a card will be left giving you the option to re-arrange collection. They will re-attempt to deliver your parcel up to three times after which it will be returned to The Gift Project.

If your assigned date/time is not convenient, you can reply to the email or SMS to rearrange a more suitable time slot.

Please note due to courier restrictions we are unable to ship to some areas of the UK on a ‘next day’ service.

* Please note: We do no ship to Hotels, PO Box and BFPO addresses.

All domestic orders that are dispatched using Royal Mail are sent using a their 1st Class service.

If the delivery date/time is not convenient or unable to be delivered, Royal Mail may hold your parcel at your local post office for collection at a more convenient time.

Restrictions & Taxes

It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your The Gift Project invoice.

For US shipping if the value is under 200 U.S Dollars you will not have to pay duties however if over this amount you will be liable to pay import tax.

For Canadian orders you will always be liable to pay import duties and taxes over a value of 60 Canadian Dollars.

For Returns: 
the product must be packed with a note above the address stating the goods are been returned. Failure to do this will result in import duties being removed from the amount refunded - at the customer’s expense.

* Please note: We do not ship to PO Box and MPS addresses

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